Communication subscriptions and preference pages
Where consent lives and how to import it.
Last checked against Spring '26 · 1 Oct 2026
Consent is held in communication subscriptions on the platform. A default preference page lets people manage them.
- Create a communication subscription per type of message.
- Edit the default preference page.
- Import existing consent using the documented file format before the first send.
Migrating from Engagement: export publication list and unsubscribe status first, and map each list to a subscription.