Event
Alumni speaker · ITM University · 11 October 2025
How AI Can Help Your Startup
An alumni session at my old university on where AI genuinely helps a young company, and where it mostly adds noise.
Current focus
Building AI voice & chat automation at Emlyt
Architect & builder
Dhavan Singhal
Salesforce Marketing Cloud architect & product builder.
Architect
Genetrix
Designing how customer data, consent, and Marketing Cloud connect.
Product
Emlyt
Building an AI voice and chat automation product.
Away from work
A good place to start
Explore
Latest note
Which Einstein Settings Are Worth Enabling
A visual notebook
Places & things I’ve built
Moments from the road, community sessions, and projects along the way. Illustrations mark events without photographs.
EventIllustration
AMA speaker · Salesforce Trailblazer Community — Salesforce Marketer Group (Marketing Cloud), Pune, India · 2023
Marketing Cloud AMA with Dhavan Singhal
An open question-and-answer session with the Trailblazer Community about Marketing Cloud: implementation choices, data, and the problems people kept running into.
Event pageEventIllustration
Speaker · Salesforce Marketer Group (Marketing Cloud), Pune, India · listed by SFMC Stack · 13 February 2023
Marketing Cloud Automation Studio: understand its nitty-gritty
A walkthrough of Automation Studio — what each activity is actually for, realistic use cases, and how to decide when logic belongs there instead of in Journey Builder.
Event pageEvent
Genetrix team · MCCIA · Pune · 24–25 February 2025
Pune International Business Summit
At the summit with the Genetrix team, meeting people and talking about the work we’re building.
EventIllustration
Attendee · Salesforce community · Bengaluru · May 2025
Agentforce in Bengaluru
A visit to a Salesforce Agentforce event in Bengaluru. I don't have a photo from this one yet.
EventIllustration
Attendee · Salesforce community · Cairo · Date to confirm
Cairo Dreamin’
Time with the Salesforce community at Cairo Dreamin’. The exact date is still to be confirmed.
ProjectIllustration
A project from earlier days
Chess analyser
A public chess analysis game I built a while back.
Open the sketchEvent
Genetrix × Emlyt
Taking Emlyt out into the world
An in-person conversation around AI-powered reporting and voice agents for Marketing Cloud.
On camera
Watch a little, read a little less.
Leverage SFMC Skills to Learn Growth
Salesforce Data Cloud: A High-Level Overview of its Architecture
Sync Bulk Salesforce Field in Marketing Cloud | Marketing Cloud Connect Sync Field
One octave. Click a key, or use A S D F G H J. Find me on Instagram
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